Shipping policy
Processing Time Orders are typically processed and shipped within 3 business days (Monday-Friday, excluding holidays). You'll receive a tracking number via email once your order ships.
Shipping Rates (US Only)
- Orders under $60 - Calculated USPS and UPS rates based on weight and destination
- Orders $60+ : FREE SHIPPING
Delivery Times
- Standard shipping: The Handling Time is 3 days (both minimum and maximum), combined with a Transit Time of 1-2 days. Shipping is 4-5 business days total.
- Delivery times may vary based on your location and carrier delays
Shipping Restrictions We currently ship within the United States only. We cannot ship to P.O. boxes or APO/FPO addresses.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information. You can track your package through the carrier's website.
Shipping Issues
- Lost Packages: Contact us at insainhotsauce@yahoo.com if your package hasn't arrived within the expected timeframe
- Damaged Items: See our Refund Policy for damaged or defective products
- Wrong Address: We are not responsible for orders shipped to incorrect addresses provided by the customer, and the customer pays for the reshipping cost.
International Orders We do not currently offer international shipping.
Questions? Contact us at insainhotsauce@yahoo.com