Shipping policy

Processing Time Orders are typically processed and shipped within 3 business days (Monday-Friday, excluding holidays). You'll receive a tracking number via email once your order ships.

Shipping Rates (US Only)

  • Orders under $50 -  Calculated USPS and UPS rates based on weight and destination
  • Orders $50+ : FREE SHIPPING

Delivery Times

  • Standard shipping: The Handling Time is 3 days (both minimum and maximum), combined with a Transit Time of 1-2 days. Shipping is 4-5 business days total.
  • Delivery times may vary based on your location and carrier delays

Shipping Restrictions We currently ship within the United States only. We cannot ship to P.O. boxes or APO/FPO addresses.

Order Tracking Once your order ships, you'll receive a confirmation email with tracking information. You can track your package through the carrier's website.

Shipping Issues

  • Lost Packages: Contact us at insainhotsauce@yahoo.com if your package hasn't arrived within the expected timeframe
  • Damaged Items: See our Refund Policy for damaged or defective products
  • Wrong Address: We are not responsible for orders shipped to incorrect addresses provided by the customer

International Orders We do not currently offer international shipping.

Questions? Contact us at insainhotsauce@yahoo.com